Pacific Biological Dentistry Privacy Policy:

https://pacificbiologicaldentistry.com.au

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Personal Information

We collect personal information necessary to provide our dental services and manage our website. This may include:

  • Name, email address, phone number
  • Medical and dental history (via forms)
  • Appointment and treatment information
  • Any information you provide through forms, enquiries, or communications

When visitors interact with our website (such as submitting forms or comments), we may also collect technical data such as IP address and browser information for security and spam prevention.

Use of Your Information

We use your personal information to:

  • Provide dental care and treatment
  • Manage appointments and communications
  • Improve our services and website experience
  • Comply with legal and regulatory obligations

We will not use or disclose your information for purposes unrelated to your care without your consent, unless required by law.

Storage and Security

Your information is stored securely and protected from misuse, loss, unauthorised access, modification, or disclosure. We take reasonable steps to ensure your personal and health information is handled safely, including through secure systems and restricted access.

Disclosure of Information

We may disclose your information where necessary, including to:

  • Other healthcare practitioners involved in your care
  • Service providers (e.g. IT systems, booking platforms)
  • Regulatory bodies where required by law
  • We do not sell or trade your personal information.

Cookies and Website Data

Our website uses cookies to enhance your browsing experience. Cookies may store information such as:

  • Login preferences
  • Site usage behaviour
  • Form data for convenience
  • You can adjust your browser settings to refuse cookies if preferred.

Embedded Content and Third Parties

Our website may include embedded content (e.g. videos or images). These third-party websites may collect data, use cookies, and track your interaction in accordance with their own privacy policies.

Data Retention

We retain personal and health information as required by law, particularly under healthcare record-keeping obligations. Website-related data (such as comments or user accounts) may be retained to support functionality and communication.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of data where appropriate (subject to legal requirements)
  • To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.